Privacy Policy

Privacy Policy

Last Updated: 28 Oct 2023

1. Introduction

Welcome to Two Hearts One Story, the wedding photography service provided by Ryan Hua. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, interact with our services, or engage us for your wedding photography needs.

2. Information We Collect

We collect various types of information to provide our services effectively and improve your experience with us. This information may include:

Personal Information: Your name, contact information (such as email address, phone number, and mailing address), and any other details you provide voluntarily during communication.
Photographs and Videos: Images and videos captured during your wedding event, which may contain personal data of you, your guests, and the event’s participants.
Website Usage Data: Information about your use of our website, including your IP address, browser type, operating system, and browsing habits.
Payment Information: Billing and payment details when you hire our services.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

Providing Services: To deliver photography services and products as agreed upon.
Communication: To contact you regarding bookings, schedules, and updates.
Marketing: To inform you about special offers, promotions, and new services unless you opt out.
Improvement: To enhance our services, website, and customer experience.
Compliance: To meet legal and regulatory obligations.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your data with third-party service providers assisting us in delivering our services, such as printing labs, album manufacturers, and payment processors.
Legal Compliance: We may disclose your information when required by law, to protect our rights, or in response to a legal request.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us through the provided contact information.
Marketing Preferences: You can opt out of receiving marketing communications from us at any time.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on our website, and the revised policy will be effective upon posting.

10. Contact Us

If you have questions, concerns, or requests related to your personal information and this Privacy Policy, please contact us at hello@www.twoheartsonestory.com.au

Thank you for choosing Two Hearts One Story for your wedding photography needs. We are honored to be part of your special day and are committed to protecting your privacy.

[Ryan hua] [Two Hearts One Story] [0434 192 732]

Please make sure to tailor this privacy policy to your specific business practices, and consult with legal counsel if necessary to ensure it complies with relevant laws and regulations in your area.